Case Study

Website Development

The Client Needed Help with: A Campus IT Website
What We Did: Mobile and Desktop Wireframes, Usability Testing, High-Fidelity Prototypes, Site Design
Target Audience: Students, Faculty, Staff, and Visitors

The Challenge

IT departments across the university were maintaining many different and sometimes competing websites to promote available IT resources and services to students, faculty, and staff. Central IT was tasked with creating a consolidated website for information about all university IT services, projects, news, and events.

The Solution

We conducted a series of audience research activities to identify shared priorities among the campus community.

People are encouraged to search for answers to reduce Helpdesk support calls.

Easy-to-find login links promote cyber safety by encouraging people to always use the IT website as a trusted entry point to all online services.

Service alerts and changes are prominently displayed to keep campus informed about IT activities.


Rough Wireframes of Faculty and Staff Services Page

High-Fidelity Prototypes

High Fidelity Wireframes of Faculty and Staff Services Page with Responsive Cellphone Inset

Let's Work Together

There is absolutely no pressure, ever. We’re interested in building long-term relationships. Don’t hesitate to call, but do plan ahead, so we can get to know you. Initial project consultations are always free.

Bring us in early. We can evaluate everything from rough proof of concept sketches to completely branded designs (including information architecture drafts in Excel, paper prototypes, wireframes, clickable prototypes, visual comps, high-fidelity prototypes, and live websites or apps).