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I worked with Shaley for almost five years on various issues pertaining to remote work technologies and communications. She's guest presented remotely to a large audience, authored materials, and provided critical information to central Human Resources in advancing our flexible work initiatives. Despite the many miles between us, she is such a strong communicator that it feels as if she's in the office next to me. She thinks critically about language and tone, she understands business imperative, and she's constantly striving to learn more and help others develop. When I think of the individuals I want around me when facing a challenge or a needed change, Shaley is the type of person that I want.

Michelle L. Artibee, MBA

Assistant Director for Work/Life, Human Resources, Cornell University

I have worked with Shaley for more than two years on dynamic enterprise communications and complex user experience issues. She consistently understands the core issues, translates technical information seamlessly and delivers products that not only exceed our high expectations, but also get exceptional results. I can’t imagine tackling these challenging issues without her!

Rob Bandler

Manager of Security Engineering, Cornell University

Not all supervisors make great teachers, but Shaley is the best of both. I worked with Shaley while I was an intern for Cornell’s Academic Technologies Department. We were tasked with conducting a focus group to improve communication within the university. I was nervous about the project because I had never done anything quite like it before. But Shaley guided me every step of the way.

Some supervisors like to see if their interns sink or swim by giving them tasks and leaving them on their own. Shaley never left me without a life preserver. She made sure I felt comfortable with my tasks before allowing me to explore my range and capacity. She trusted me with responsibilities and decisions, which in turn motivated me to work harder and produce better work. Shaley has a keen awareness and fascinating insights into her work, with tons of knowledge and advice regarding her field. She is immensely helpful, and has a great sense of humor as well. Shaley is truly one of the best supervisors I’ve ever had. Hanna Choi

Cornell University, Master's Degree, Public Administration

I’ve had the good fortune to work with Shaley on a long-term project at Cornell University and am here to say that she has made this experience an excellent one. A project such as the one we worked on bring many kinds of people with different strengths together and it can be a challenge to bridge those strengths. Shaley’s understanding of how people think has proven again and again to be just that bridge. She is uniquely gifted in being able to straddle the world of highly technical experts and that of nonspecialists so the two can communicate effectively and develop meaningful, productive results. I highly recommend HiTech Essentials.

Carla DeMello

Graphic Designer, Cornell University Library

I sincerely appreciate working with Shaley, and one of the best things to come out of my project was that I formed a good working relationship with her. Having someone available to focus on UX dramatically increased the overall quality of our end product. It allowed the technical staff to focus on what they do best and not shift gears to come up with a UX that fit into the technology. Instead we were able to focus on fitting the technology into the UX which ultimately benefited our users.

Philip Halcomb

Manager of Virtualization Technologies, University of Pennsylvania

I’ve had the privilege of making use of Shaley's skills for nearly a decade and I hope to continue to do so indefinitely. Her skills at bridging the gap between technology and people who use it are unparalleled, and her solutions are novel, effective, and efficient. The vibrancy and liveliness of her work puts to rest the false belief that information technology is destined to be humdrum, dull, or obstructive. If you’re looking for guidance when navigating an understanding of IT, congratulations! You’ve found your solution.

Matt Klein

IT@Cornell Communications

I worked with Shaley closely during my tenure at Cornell. We initially started worked together while she was on campus but she continued to support us after moving to Hawaii. Both while she was on campus and while working remotely, Shaley took all the steps necessary to deeply understand our goals, helped clearly identify detailed requirements, and aided immeasurably in the delivery of many IT projects. I found her highly articulate, precise, collaborative, and in constant pursuit toward very high standards. I would welcome the opportunity to work with Shaley again.

Steve Schuster

Former Associate CIO, Cornell University

Technology can do almost anything, but is it the right thing? Technology almost always has a solution, but is it the right solution? The value of HiTech Essentials is that Shaley helps make sure it’s the right solution presented in the best way to meet the needs of the people who will use it.

Steve Smith

Vice Provost & Chief Information Technology Officer, University of Nevada at Reno

Shaley did such an amazing job on making my website look so beautiful. I love the simplicity and elegance of it. I’m so excited and can’t wait to share with everyone! You are the BEST!! Thank you so much! <3
Areum Sugawara

Hair and Makeup by Areum